Shipping Policy

The Upper Vault aims for exceptional customer service.

If there's an issue with your order, send us an email at orders@theuppervault.com and we will make sure it gets fixed.

Shipping is only available in states and countries where hemp is legal.

The Upper Vault's Shipping Policies

All orders are shipped within 7-10 business days after the order is placed regardless of the postage purchased.
Orders Placed between 6AM-11AM PST are subject for same day shipping upon notification.

During sales and new product releases the volume of orders can cause the processing time to take up to an additional 7 business days.
Shipping costs vary based on location.
Products will be shipped in compliance with all hemp laws and will include a Certificate of Analysis showing that everything contained in the shipment contains less than 0.3% Delta 9 THC Compliant with all State and Federal Hemp Laws.